Comments on: I Am Afraid of The Columbia House CD Club

By: Mary

Mary — Wed, 02 May 2007 10:31:40 +0000

I received a brown box in the mail over the weekend. From the outside, my husband and I couln’t make out what it was, so we opened it. Yep, biggest mistake of our lives. We didn’t ask for the darn thing, but we have it anyway. I called the customer “help” line. Boy, is that a joke. I want to tell someone that I did not request this THING, but since I opened it, I can’t mark return to sender. My question is, how would I have gotten the number to call if I had not opened the box? Now what do I do?

By: Helen Johnson

Helen Johnson — Sat, 28 Apr 2007 20:05:52 +0000

My son responded to their “Get 12 DVD’s Free with membership” - Never Buy Another Thing - come-on. He has had to buy countless DVD’s at inflated prices just to protect his credit - and it never ends. I have now taken over, trying to unwind the endless maze of payment due, late payment, required purchase to fulfill contract, and their phone menu of indecipherable options, none of which include speaking to a human. All we want is OUT! but my college education is insufficient to save ourselves. Save yourself! Step away from the “bargain”.

By: Too Late

Too Late — Tue, 24 Apr 2007 03:08:46 +0000

I took the marry go round ride with CH DVD club. They say one thing on line and send another in the mail. I canceled my membership and paid the extreemly high prices for shipping and handling. I canceled on line on the phone recording and got a confirmation over the phone of the cancelation. What was in my mail today? The brown bomb from Colombia House. What part of canceled don’t they understand. This is bordering on mail fraud. Sticking it to the credit card on file. An unauthorized transaction and clearly not following the orders to cancel. I wish there was more to do then blog and warn people not to shop Colombia House. Get what you want on EBAY at half the price and tell the seller thank you.

By: Pauly D

Pauly D — Wed, 11 Apr 2007 23:14:23 +0000

Corrina - You will never get out alive, unfortunately. Just face facts, continue to pay for CDs you never ordered, and be happy you didn’t join the Columbia House Blood & Liver Service.

By: corrina

corrina — Wed, 11 Apr 2007 21:29:13 +0000

How do I get out of this???

By: Ke

Ke — Thu, 21 Dec 2006 17:37:21 +0000

They really suck!!!! It is all a scam, trying to get customer service on the phone, forget about it!!!.. I cancelled some selections an entire month before delivery, by email that is, got confirmation emails that the orders were cancelled, and guess what they hit my CC for the charges anyway. I then emailed them to cancel the entire account, well they did and the only page available to me is the payment page on the website and they still say I owe…..What a Crock……Now just today I got hit again for a payment on what….ha nothing….so I am disputing, and contacted the BBB. WILL NEVER FALL TRAP AGAIN or better yet VICTIM……DO NOT DO IT…..THEY LIE….While charging outrageous fees, when your local walmart has the same thing for 8-10 bucks less, just get it when you pick up eggs…..We Should riot the mail.. Yeah you are right CCL IN IT FOR LIFE……..

By: CCL

CCL — Wed, 01 Nov 2006 17:59:49 +0000

Everything you said is all so very true…but prepare to let me scare you even more. I am a member of the DVD club, and fulfilled my obligations several months ago. I keep getting the “Director’s Selection” offers in the mail. I send them back with the words CANCEL on the card, only to keep getting more. One apparently slipped through my scrutiny of the mail (vacation, school, ???) and I received the dreaded brown package. I resisted temptation and returned it to the sender unopened. Upon checking my statement, my credit card had already been charged for the purchase…$29.65! Don’t try to contact anyone over the telephone, it is a monotonous automated loop…you will never get a person on the phone. I have cancelled on the post cards, on the automated phone system and via an email request. I am STILL getting the glossy catalogs and Director’s Selection cards.

I agree that it is wise to resist the temptation of the stickers (you can keep them to play with, just don’t send them in), and ignore the idea that you might be getting something free (they charge you on the back end for that postage). Once you’re in…you’re in for life!

By: NAD

NAD — Thu, 19 Oct 2006 14:53:21 +0000

I got this pop-up on the internet offering 25 DVDs for 49 cents each with an additional five FREE DVDs.
In the summer I get a package of 7 DVDs and a bill for $50.
Excuse me but this is not what I asked for.And what’s more the bums put an interest on my bill which they never told me of!!!!
I’m not paying a penny until I get what I asked for at the price I was offered.
After all,it’s not me who’s breaking the law.It’s them!!!!

By: peter

peter — Wed, 23 Aug 2006 23:51:25 +0000

The columbia house scammers got my kids to sign up for stuff and now the evil collectors are calling.

By: Sissy

Sissy — Sat, 02 Jul 2005 14:16:59 +0000

Haha! So true! Especially about peeking to see what the CD is.